Biologix Labs Research operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Biologix Labs Research is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

• Account information including your username, password, security questions, preferences and settings.

• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications related to your account, to process purchases, returns, exchanges or other transactions, to create and manage your account, to arrange for shipping, to facilitate returns and exchanges, and to create a customized shopping experience for you.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or mail, and to show you online advertisements for products or services on the Services or other websites.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide secure payment and shopping experience, detect and prevent fraud or malicious activity, protect public safety, and secure our services.

Communicating with You

We use your personal information to provide customer support and maintain our business relationship with you.

Legal Compliance

We use your personal information to comply with laws or respond to legal requests, such as investigations or litigation.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, subject to this Privacy Policy, including:

• Shopify, vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, analytics, customer support, cloud storage, fulfillment and shipping).

• Business and marketing partners to provide marketing services and personalized advertising based on your activity.

• Business affiliates within the corporate group.

• During business transactions such as mergers, bankruptcy, or legal processes.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Shopify may use personal information for its own purposes and may be located in countries outside yours.

Third Party Websites and Links

Our Services may include links to external websites. We are not responsible for the privacy or security practices of those sites. You should review their privacy policies.

Children’s Data

• The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority.

• If a child’s information is provided, parents or guardians may contact us at the email below to request deletion.

Security and Retention of Your Information

• No security system is perfect; we cannot guarantee complete security.

• Retention of your personal information depends on business needs, legal obligations, and dispute resolution needs.

Your Rights and Choices

Depending on where you live, you may have rights such as:

• Right to access personal information we hold about you;

• Right to delete personal information;

• Right to correct inaccurate information;

• Right to data portability;

• Right to opt out of targeted advertising or sharing.

You may exercise these rights by contacting us via the details below.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally for operational, legal, or regulatory reasons. The revised version will appear on this website with an updated “Last updated” date.

Contact

If you have questions or want to exercise your privacy rights, contact us:

• Email: [email protected]

• Address: 4317 Northeast 92nd Street, Oklahoma City, OK, 73131, US